Why won’t you just ANSWER THE PHONE?!Larry Frieders2026-01-26T11:48:21-05:00
Short answer: People are mean.
Longer answer: We stopped answering the phone in 2020, at the height of the pandemic. 90% of phone calls weren’t about refills or prescriptions, they were about Ivermectin, which isn’t something we do for human oral use. Every few years there’s a new buzz topic that takes our attention away from what we actually do. During COVID it was Ivermectin. Now? It’s semaglutide ozempic wegovy tirzepatide glp thingies. If we answered the phone, we would get nothing done telling everyone “no, we do not do that”. Also, gloves are expensive, and to rip one off every time the phone rings, would be a colossal waste of money.